Customer Retention

Landing new clients and closing new deals feels great. And it’s equally upsetting when a customer turns down your offer or when they never get back to you at all. You won’t be able to improve unless you can figure out why some customers chose

A customer exit survey can help you increase customer retention and improve your product’s market fit. In this detailed guide, we explain how to put one together. Whether you’re pre or post-product-market fit, your business will be confronted with: As user onboarding expert Samuel Hulick